My Account How do we store customers’ personal information? How to add or remove a payment method? How to view my booking details? How to log in to my account? How to link social media to my account?
Booking Is there a call out fee for jobs? The map of Hamilton area. How secure is it pay online? How to cancel my booking? How much waiting time do I get?
Customer Support Why was my booking cancelled? Why do I need a full insurance on my car? Why I have been contacted by a debt collection agency? How long does it take for the refund to show up in my account? What areas does Sober Cabs service?
Driver Partners What is a driver Identification (ID) card? How to get a criminal conviction history? What documents are required for driving with Sober Cabs? How much is Sober Cabs fee? What are the requirements a team to join Sober Cabs?
For Business How can I request some business cards and other promo material for my business? How to partner with Sober Cabs?
Hire a Driver What is a luxury vehicle? What is a standard vehicle? Hire a Driver (Personal Services) cancellation and refund policy. How do I book for a Airport meet and greet service? Hire a Driver (Corporate Services) refund and cancellation policy.